About Me
Hi, I’m Trystan Conway.
I’m a physiotherapist turned consultant with experience building and scaling Allied Health services. I co-founded a national organisation that grew to more than 300 clinicians and over $15 million in annual revenue, which shaped my approach to service design, operations, financial sustainability and navigating complex reform.
Today I work with Allied Health providers across NDIS, Aged Care and the broader health sector, along with consulting firms that need specialist insight for larger or sector-wide projects. My goal is simple: help organisations build sustainable, high quality services without unnecessary complexity.
My Journey
I began my career as a physiotherapist working in Aged Care and disability services. Over time I moved into operations, quality, service design and strategic planning. As a director and co-founder of a rapidly scaling service, I saw firsthand the pressure that policy changes, funding constraints and workforce challenges place on providers.
Those years gave me a practical understanding of workforce management, service delivery, compliance, funding rules, financial modelling and organisational change. This lived experience underpins the advice and support I provide today.
Why I Started Conway Consulting Group
Allied Health organisations are often pulled in many directions. Leaders want to deliver great care, but they also need strong finances, clear systems, compliant practices and a workforce that can thrive.
I started Conway Consulting Group to help providers navigate this complexity with confidence. My mission is to support teams to build financially sustainable, high quality services that work in practice, not just on paper.
Whether you are a solo clinician building a new practice, an established provider restructuring or scaling, or a consulting team delivering sector projects, I provide clear strategy and hands-on support to help you move forward.
Independent and Conflict Free
I do not operate clinical services. This is a deliberate choice.
It means:
no referral competition
no financial interest in service delivery
no hidden agenda
completely objective advice focused only on your goals
Everything you share is treated with full confidentiality. My role is to provide honest, evidence-informed guidance that strengthens your service quality, financial foundations and long-term viability.
How Can I Help?
Strategy and Clarity
Support with pricing, service models, Support at Home, NDIS reforms and operating structures.
Systems and Operations
Workflow optimisation, reporting, governance clarity and practical tools to improve day-to-day delivery.
Workforce and Leadership
Team structure, caseload models, leadership development and support to reduce burnout.
Implementation and Delivery
Hands-on project execution, including policies, templates, dashboards and financial or service models.
Frequently Asked Questions (FAQ)
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I specialise in consulting for Allied Health, NDIS and Aged Care organisations. This includes strategy and business planning, pricing reviews, direct and indirect cost modelling, service model redesign, Support at Home readiness, NDIS reform navigation, workforce planning, governance structures, caseload and utilisation models, clinical operations, quality systems and end to end workflow optimisation. My focus is on helping providers improve financial sustainability, service quality and operational clarity.
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I build evidence informed pricing structures, cost models and service delivery frameworks that reflect real world clinical practice. I help organisations understand their direct and indirect costs, set sustainable hourly rates, manage cancellations, improve utilisation and identify revenue leakage. Providers often engage me to review their entire financial model so they can grow safely while staying compliant with NDIS rules and Aged Care funding requirements.
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I take a structured and practical consulting approach that combines sector experience, data driven analysis and clear decision pathways. I explain why each recommendation matters, provide the tools needed to implement it and ensure the advice aligns with NDIS Practice Standards, Support at Home requirements and quality and safeguarding obligations. My clients describe the experience as clear, calm and practical.
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Yes. My consulting niche is advising Allied Health businesses, multidisciplinary practices, clinical teams and the organisations that support them. This specialisation means the advice is tailored to real clinical workflows, sector compliance, funding models and the operational challenges that Allied Health providers face day to day.
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Yes. A large part of my current work involves preparing providers for Support at Home, including pricing, service models, record keeping expectations, workforce structures, reablement programs, governance frameworks and Associated Provider readiness. I help organisations understand the reforms, design compliant systems and position their Allied Health teams for the next phase of Aged Care.
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Yes. I partner with consulting firms, government advisory teams and project groups that need subject matter expertise in Allied Health, NDIS, Aged Care, pricing, service delivery and operational design. This includes contributing to sector analyses, policy interpretation, program design and implementation projects.
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Yes. I work across the full lifecycle. Some clients engage me for strategic clarity or pricing reviews, while others want hands on implementation through templates, policies, dashboards, modelling tools, SOPs and operational frameworks. The work is flexible and shaped around what your organisation needs.
Let’s Work Together
I believe in practical and actionable strategy, not generic guidance.
If you want tailored support from someone who understands the pressures and realities of the Allied Health, NDIS and Aged Care sectors, let’s talk.