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How to work with me

Three ways I can help. Most people start with a discovery call and I recommend one of them based on what the situation actually needs.

Book a discovery call

It depends how involved I get

Advisory

Single sessions and regular conversations. You bring the problems, I help you solve them. Built for ambitious owners.

Consulting

Scoped projects with a written deliverable, and ad hoc work billed as it goes. Analysis and board papers at one end, systems and operational builds at the other.

Retainers

Ongoing involvement in the rhythm of your business. I carry the context, contribute between sessions and flag what matters before you ask. Three tiers.

The tools I use

Frameworks, models and templates built for Allied Health providers, grouped by the part of the business they work on.

Revenue

Your organisation has an Allied Health division losing money.

  • Margin by funding stream
  • Payer mix
  • Referral channels
  • Pricing

Workforce

You are turning away referrals because you cannot recruit and retain clinicians.

  • Award costing
  • Recruitment channels
  • Caseload and KPIs
  • Clinician development

Systems

The service runs on what people know rather than on anything documented.

  • Responsibility map
  • Escalation routes
  • Review rhythm
  • Knowledge base

Governance

An audit is coming and the evidence is not in one place.

  • Audit evidence
  • Governance framework
  • Policies and procedures
  • Registration decisions

Strategy

The board wants a growth, diversification or commissioning decision tested.

  • Ansoff matrix
  • Three Horizons
  • Reform scenarios
  • Sale readiness

Trackers, calculators and recorded sessions are open to use now. See resources

Providers, funders and the sector around them

Pick the role closest to yours. An organisation can sit under more than one.

Providers

Organisations that deliver the service. What separates them commercially is who owns them, because ownership decides who signs, how decisions get made and what a good outcome is allowed to look like.

Private practices and groupsOwner-operated, from a founder hiring their first clinician through to a multi-site group. Systems, workforce, growth and margin.Not-for-profits and disability providersAllied Health as one division among several, funded from several places at once. Cost allocation, leadership structure and cross subsidy.Community health and ACCHOsCommunity controlled and community governed services running Allied Health against block funding, state programs and Commonwealth entitlement in the same team.
Public health services and hospitalsAllied Health as a cost inside somebody else's episode price almost everywhere, earning in its own name in a small number of places. Outpatients, compensable patients and state-funded community programs.
Residential Aged Care and SRSResidential providers and Supported Residential Services, where the funding logic and the conversion pathways are different again from in-home Aged Care.
Corporate and private equity held groupsConsolidated multi-site groups where the questions are integration, performance across acquired sites and what the next transaction needs to look like.

Commissioners and funders

Organisations that buy Allied Health for somebody else. What they need from me is a current, provider-side picture of how the market actually responds to the thing they are designing.

Departments, PHNs and commissioning teamsProgram design, market soundings, provider capability and the gap between what a commissioning model assumes and how providers behave.
Registered Aged Care providersProviders commissioning Allied Health through associated provider and subcontracting arrangements under the Aged Care Act 2024.
State-commissioned lead organisationsOrganisations holding a state contract and building or buying the Allied Health capacity to deliver it, including under Thriving Kids.
Insurers and scheme agenciesWorkers compensation and motor accident schemes and the insurers behind them, buying Allied Health on their own terms.

One step back from delivery

Organisations that serve providers rather than employing clinicians. They engage me as a subject matter expert for their own clients, members or audience.

Consulting firms and government teamsAllied Health, NDIS and Aged Care depth on a project you are running. I step in quickly and deliver with minimal onboarding.
Platforms and software vendorsSector expertise for product decisions, market positioning and content your customers will actually read.
Peak bodies and associationsMember education, conference sessions and analytical input. I stay independent on advocacy campaigns.

Advice from someone who has run the business

300+

Clinicians at the provider I co-founded

$15m+

Annual revenue at that business

130+

Allied Health providers I have worked with

100%

Independent advice, no clinical services

"Trystan is an excellent referral partner for our clients, particularly those seeking genuine market insights, guidance, and education within the ever-evolving allied health landscape. I have complete confidence in any organisation I refer to him."

Megan Greenhalgh, Principal Associate, Allied Health Division (NSW)LinkedIn Recommendation

Not sure which one?

That is what the discovery call is for. You leave with an honest read on where things stand and a clear recommendation.

Book a discovery call