NDIS

Helping people make better decisions in the NDIS

I work with clinicians, founders, providers and project teams to navigate pricing pressure, workforce constraints, reform, and long-term sustainability in the NDIS.

This support ranges from early-stage decision-making through to complex, system-level advisory.

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The NDIS at a glance

The National Disability Insurance Scheme is one of the most complex operating environments in Australian health and care.

It brings together public policy, regulated pricing, evidence expectations, participant-centred delivery and real-world business constraints. Over time, the scheme has moved from rapid growth toward sustainability, consistency, and value for money.

Whether you are a sole trader, a growing practice or a large provider, decisions made in the NDIS tend to compound quickly. Getting the structure right early matters.

How I support people operating in the NDIS

My work in the NDIS focuses on decision clarity, not generic advice.

Depending on your context, this commonly includes:

  • making sense of NDIS pricing and what is actually viable

  • designing service models that work in practice, not just on paper

  • understanding margins, costs and financial trade-offs

  • navigating reform without overreacting or freezing

  • building workforce models that are sustainable for both people and the business

  • aligning evidence, outcomes, compliance and operations into a coherent approach

The depth and format of support changes, but the aim is always the same: fewer blind spots and better decisions.

Common challenges in the NDIS

Across providers and projects of all sizes, the same themes appear again and again:

  • pricing that looks workable on paper but fails in reality

  • uncertainty around what is billable, defensible or sustainable

  • workforce pressure that limits growth or quality

  • reactive decisions driven by reform announcements

  • confusion around evidence, outcomes and expectations

  • difficulty stepping back from day-to-day delivery to think structurally

These are not personal failures. They are features of the system.

What is changing in the NDIS

The NDIS is going through a period of structural tightening rather than a series of small rule changes.

Key shifts include:

  • sustained pricing and cost pressure

  • greater emphasis on consistency, evidence and outcomes

  • changes to planning and funding pathways

  • clearer boundaries around scheme responsibility

  • increased focus on provider viability and market stewardship

These changes affect risk, confidence and strategy in different ways depending on size, but they shape the same underlying system for everyone.

How this work is usually delivered

Support in the NDIS tends to take one of a few forms:

  • Mentoring and decision support
    Targeted conversations to sense-check pricing, structure, workload or next steps.

  • Projects and diagnostics
    Focused work on pricing, service models, reform readiness, systems or workflow.

  • Ongoing advisory support
    Fractional input to improve decision quality over time.

  • Specialist input for project teams
    Independent NDIS expertise to support consulting, government or large-provider projects.

The right format depends on where decisions are getting stuck, not on how big the organisation is.

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Insights and analysis

I regularly publish analysis on NDIS pricing, reform, workforce and provider sustainability.

These insights are designed to help people understand what is happening beneath the headlines and how it affects real-world decisions.

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Next steps

If you are operating within the NDIS and want clearer footing, a short conversation is usually the best place to start.

That may lead to mentoring, a focused project, ongoing advisory support, or simply better clarity on what to prioritise next.

Book a free strategy call today.