How to Set Up a Clinical Governance Knowledge Base for Allied Health

Your governance is scattered. Your procedures are buried. Your team can't find what they need.

Most allied health businesses I come across have policies in a shared drive, procedures in a manual no one reads and forms on someone's desktop. The NDIS Commission is cracking down on governance across both registered and unregistered providers. The regulatory bar is going up.

In this walkthrough I show you how to set up a centralised knowledge base in SharePoint that your team will actually use.

What I cover

• Why you need a centralised knowledge base (and why being unregistered is no excuse)

• SharePoint site structure: communication sites vs team sites

• Knowledge base navigation and page layout

• The gold standard procedure page: video guide, written instructions, quick links

• Policy libraries with metadata (your policy register and document library in one)

• Incident registers and forms using Microsoft Lists

• Why policies and procedures should always be separate documents

This applies to any allied health provider delivering NDIS, aged care or government-funded services. I also build these on Google Sites for providers using Google Workspace.